Important COVID-19 Information and Updates

Virtual care is a key part of Ontario’s efforts to slow the spread of COVID-19. Throughout the pandemic, it has become a mainstream delivery channel for health care services.

Virtual visits (by video, telephone or secure messaging) and remote patient monitoring allow health care providers and patients to connect safely at a distance, minimizing the risk of community infection.

Virtual care is being used when possible and clinically appropriate during the pandemic—and Ontario’s Ministry of Health has introduced temporary billing codes and procedures to support that effort.

More information on the temporary billing codes, including useful resources and frequently asked questions, can be found here.

Virtual models of care during the COVID-19 Pandemic

Many new models of care leveraging virtual solutions are emerging to help keep care delivery safer and more patient-centred. Learn how virtual care is being deployed across Ontario’s health care system.

Using virtual care to support COVID-19 patients

Access clinical supports to help assess and treat patients who may have contracted COVID-19.

Technical Guides and Resources for Ontario Health (OTN)-supported tools

New to virtual care or need a refresher? These technical guides and resources have been created to help clinicians use Ontario Health (OTN) -supported tools to deliver virtual care safely and effectively. To sign up for OTNhub services, start here.

More Direct-to-Patient Resources